Terms of Service

1. Acceptance of Terms

By accessing or using Veraflux (the "Service"), you agree to be bound by these Terms of Service and the Medical & AI Disclaimer, which is incorporated by reference. If you do not agree, do not use the Service.

2. Description of Service

Veraflux is an AI-powered research tool that retrieves and synthesizes publicly available clinical literature from PubMed (NCBI). The Service generates automated reports for informational and educational purposes only. It is not a medical product, healthcare service, or substitute for professional medical advice.

Reports are generated using a combination of automated PubMed search queries, AI-based study selection, and AI-based narrative synthesis. The same cached report may be served to multiple users who search for the same supplement and parameters.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must provide accurate information when creating an account. You may optionally provide your age and sex to enable personalized reports.

4. Subscriptions, Billing & Quotas

The Service offers free and paid subscription tiers, each with monthly report generation quotas as displayed on the Pricing page. Quotas reset on a monthly billing cycle anchored to your account creation date. Unused quota does not carry over between billing periods.

Paid subscriptions are processed through Stripe and are available on monthly or annual billing intervals. You may cancel your subscription at any time via the account management portal; cancellation takes effect at the end of the current billing period, and you retain access until then.

Refunds

Monthly subscriptions: non-refundable. Cancel any time and your access continues through the end of the current billing month.

Annual subscriptions: a pro-rated refund is available within 30 days of the first annual payment, calculated as (days remaining ÷ 365) × the annual subscription cost. After 30 days, annual subscriptions are non-refundable but can be canceled to stop renewal at the end of the annual term.

Refund requests should be sent to support@veraflux.org with your account email.

5. Acceptable Use

You agree not to use the Service to:

• Provide medical advice to others or present reports as professional medical guidance
• Misrepresent AI-generated content as human-authored or clinician-reviewed
• Attempt to circumvent usage quotas, rate limits, or access controls
• Scrape, crawl, or programmatically access the Service without written authorization
• Redistribute reports commercially or resell access to the Service
• Use the Service for any unlawful purpose

6. Intellectual Property

The Service, its design, and its underlying technology are the property of Veraflux. Reports generated for you are for your personal, non-commercial use. The underlying PubMed abstracts are publicly accessible through NCBI and are subject to NCBI's own terms of use; full-text journal articles may be subject to publisher copyright.

7. Service Availability

The Service is provided on an "as is" and "as available" basis. We do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue any part of the Service at any time without prior notice.

8. Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in activity that is harmful to the Service or other users. You may delete your account at any time by contacting us.

9. Limitation of Liability

To the fullest extent permitted by law, Veraflux and its creators shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Service, including but not limited to health decisions made based on report content. See the Medical & AI Disclaimer for additional details.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via the Service or email. Continued use of the Service after changes are posted constitutes acceptance of the updated Terms.

11. Contact

Questions about these Terms may be directed to support@veraflux.org.